Terms of Service
Last updated: August 2026
Company
These Terms of Service ("Terms") are a legal agreement between you and TOM Pharmacy Consulting, LLC ("TOM," "we," "us"), a Texas limited liability company.
Acceptance of Terms
By creating an account, you agree to these Terms of Service and any policies referenced here.
Description of Service
TOM provides a medication management system for consultant pharmacists and ambulatory care facilities.
HIPAA & Business Associate Agreement
A Business Associate Agreement (BAA) is required for all subscribers. Protected Health Information (PHI) is processed in accordance with HIPAA. Subscribers must execute a BAA prior to entering any PHI into the platform.
Pricing & Billing
TOM MMS is $499/month per facility and auto-renews monthly. Annual billing is available at $5,388/year per facility (effectively $449/month). Your subscription rate at the time of enrollment is locked for the duration of your active subscription. TOM Pharmacy Consulting reserves the right to adjust pricing for new subscribers at any time; prices for new subscriptions are subject to change with 30 days' notice, and rate changes do not apply to facilities with a locked-in rate under an active subscription.
Rate Lock Reinstatement
If a subscription carrying a locked rate is cancelled or lapses for non-payment, the locked rate is reserved for sixty (60) days from the date of cancellation or lapse. A facility reinstating within that period resumes at the locked rate. A facility reinstating after that period subscribes at the then-current published rate.
Free Trial
New subscribers receive a 30-day free trial. A valid payment method is required to start the trial. You will not be charged until day 31. You may cancel at any time during the trial. Attendees enrolling with promotional code TASCS2026 receive a 60-day free trial in place of the standard 30-day trial; the extended trial replaces the standard trial and does not stack with it. Subscribers on the extended trial will not be charged until day 61.
User Accounts
Users are responsible for maintaining the confidentiality of account credentials and PINs and for all activity under their accounts.
Data Usage
Anonymized operational data may be used for benchmarking and industry research. No facility-identifying information is shared without explicit written consent. Users may opt out of specific data uses in Settings.
Data Retention
Data is retained according to applicable regulatory requirements for your facility and record type, unless a longer period is required by law or agreed in writing. Data export is available in JSON format at any time.
Service Level
Scheduled maintenance windows will be communicated in advance.
Privacy
Please review our Privacy Policy for details on how information is collected, used, and protected.
Intellectual Property
TOM owns the software platform and related intellectual property. Users retain ownership of their facility data.
Limitation of Liability
TOM is a documentation and workflow tool and is not a substitute for professional pharmacy judgment or legal/regulatory advice.
Termination
Either party may terminate service with 30 days' notice. Data export is available in JSON format prior to termination. Data is retained after cancellation as described above.
Governing Law
These terms are governed by the laws of the State of Texas.
Contact
For questions regarding these terms, contact jon@tompharmacy.com.